Property Lettings Agent for the Isle of Purbeck

Information for Tenants

We pride ourselves in finding the right home for you and listen carefully to your requirements. We have expert local knowledge such as local state and private schools, transport links, local amenities etc and work hard to ensure that we find the right home for you.

On our first meeting with you we will provide you with our “Tenant’s Guide to Renting a Property” and will be on hand to answer any questions you may have concerning the letting process.

We know that due to work commitments daytime viewings can be hard, we can therefore offer viewings in the evenings and at weekends by prior appointment (in addition to viewings during normal office hours).

Before the Tenancy Starts
Holding Deposit: 1 week’s rent; and/orDeposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).

During the tenancy (payable to the Agent):
Change to the Tenancy Agreement – £50 inclusive of VAT
Late Payment of Rent – 3% above Base Rate from rent due date
Loss of Keys/Security Devices – Cost of replacement keys/security device
Early Termination of Tenancy – Any unpaid rent or other reasonable associated costs

Tenant Protection
Purbeck Lettings are currently not VAT registered so there will be no additional VAT charge on these fees.

Purbeck Lettings are members of The Property Ombudsman (TPO) scheme, and subscribe to their Code of Practice for Letting Agents. We genuinely hope that should you have any concerns or complaints that they can be settled amicably between us. However, if you remain dissatisfied you may seek redress through The Property Ombudsman, who provide a free, independent service for dealing with unresolved disputes. Copies of the TPO’s consumer guide and Code of Practice for Residential Letting Agents are available upon request from our office.

Government How To Guide
This government guide is for people who are renting a home privately under an assured shorthold tenancy, either direct from a landlord or through a letting agency. Most of it will equally apply if you are in a shared property but in certain cases, your rights and responsibilities will vary.